Claims Documents

PDF Document Claims General Guidelines
Pegasus is committed to providing our customers with excellent customer service and assurance that all shipments arrive safely and without shortage. In the event that such an event does occur, the following procedures have been put in place to expedite the claims process and secure timely resolution.
PDF Document Claims 101
Frequently Asked Questions (FAQ) about the claims process.
PDF Document Packaging 101
Frequently Asked Questions (FAQ) about packaging and how it relates to claims.
PDF Document Terms & Conditions of Contract
All shipments move on a Pegasus Logistics Group waybill. This document is our general terms and conditions.
Online Form Notice of Intent to File Claim
Form to notify Pegasus Logistics Group of your intent to file a claim for loss/damage. Must be submitted within 48 hours of delivery for shipments with damage noted at th
Online Form Customer Claim Form
All shipments move on a Pegasus Logistics Group waybill. This document is our general terms and conditions.

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